Privacy Policy

This website is operated by Nova Electronics Ltd (“NOVA”, “we”, “us”), a company registered in England & Wales under company number 14152133. Our registered office is Office No 1, Ickenham House, 2-4 High Road, Ickenham, Uxbridge, UB10 8LJ.

We are the controller of the personal information described in this policy. If you have any questions about it, please contact us at info@novaelec.co.uk.

We only collect personal information that you choose to give us. This may include:

• details you submit through our enquiry form — your name, company, work email address, phone number (if provided), the nature of your enquiry and your message;
• details contained in emails you send to us, and our correspondence with you.

Like most websites, our hosting infrastructure may process basic technical information such as IP addresses in server logs for security and to keep the site running reliably.

We use the information you provide to:

• respond to your enquiry and correspond with you;
• take steps you request before entering into any agreement with us;
• keep appropriate records of our business correspondence.

We do not use your information for marketing without your consent, and we do not sell it.

Under UK data protection law, we rely on our legitimate interests in responding to enquiries and running our business, and — where relevant — on taking steps at your request before entering into a contract. Where we are required to keep information to meet a legal obligation, we rely on that obligation.

We share personal information only with service providers who help us operate this website and our business — such as our website hosting, form-handling and email providers — and only to the extent needed for them to provide their services to us. They act on our instructions and are required to keep your information secure.

We may also disclose information where required by law or to protect our legal rights.

Some of our service providers may process information outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place, as required by UK data protection law.

We keep enquiry information only for as long as is reasonably necessary to deal with your enquiry and any resulting relationship, and to meet our legal and accounting obligations. We then delete it securely.

This website does not use analytics, advertising or other non-essential cookies, and we do not track you across other websites. If that changes, we will update this policy and ask for your consent where required.

Under UK data protection law, you have rights including the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete your information;
• object to, or ask us to restrict, how we use it;
• request a copy of your information in a portable format.

To exercise any of these rights, email info@novaelec.co.uk. We will respond within the time required by law.

If you have concerns about how we handle your information, please contact us first so that we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk (opens in a new tab).

We may update this policy from time to time. The date at the top of this page shows when it was last revised.